Frequently Asked Questions
If you have any questions regarding our bell tent hire, hopefully they are covered below. If you have any further questions please contact us.
About the Tents
What size are your bell tents?
Our bell tents are 5m canvas bell tents with the new 2m door height design, to make coming and going easier. Every tent has a zipped in ground sheet which means on super hot days you can unzip and fold up the sides.
How many people can your tents sleep?
We base our bookings on 4 people per tent, which leaves plenty of room for everyone.
Are the tents waterproof?
Yes. The tents are extremely waterproof. Each tent is coated with a waterproof membrane so you can be assured you’ll be dry and cosy inside. Just remember to keep the doors and windows zipped up in the event of bad weather.
Is bedding included in the hire cost?
This will depend on the package you select. Our ‘deluxe, honeymoon & romantic getaway’ packages include all bedding in the hire cost.
Is there any power inside the tent?
There are no power sources in the tent and all lights are run from batteries.
Is lighting provided inside the tent?
Yes! Each tent has a flower hoop chandelier with LED fairy lights. A lantern is also provided in each tent.
Can you cook inside the tent?
No. There must be no naked flames inside or close to the tents. If you would like to cook we ask that you do this outside.
What size pitch will I need to book for the bell tent?
Our tents are 5m in size and with guy ropes supporting the tent, you will require at least a 7-8m sized pitch.
About the booking
Does the bell tent come with campsite/pitch included in price?
No. Booking and paying for the campsite or pitch will be your responsibility.
What time will my bell tent be available from and what time do I need to check out?
What will I receive to confirm my booking?
After completing our online booking request form, we will send you a booking email, containing:-
Our booking agreement, showing the details of your booking and a breakdown of the costs.
Information regarding deposits, damage deposits and how to pay.
Our terms & conditions and rules of use, which you are asked to read & agree to.
On receipt of payment, we will email you your booking confirmation.
How do I secure my booking and what deposit will I be required to pay?
Your booking will be secured when we receive your booking deposit, which is 25% of the total order cost.
What is your cancellation policy?
If the booking is cancelled within 28 days or more from the start of the Rental Period then the full Fee shall be refunded minus the non refundable 25% Booking Deposit.
If the booking is cancelled within 15-27 days from the start of the rental Rental Period then 50% of Fee shall be retained by Curious Cow Camping Ltd.
If the booking is cancelled within 0-14 days from the start of the Rental Period then the full Fee (100%) shall be retained by Curious Cow Camping Ltd.
How far will you deliver?
All our prices include FREE delivery within 30 miles of ME20 7ER . We are happy to deliver further afield for an additional charge of £0.50 per mile. This will be detailed in your booking agreement.
How can I pay for my booking?
For card payments we accept Visa or Mastercard.
What are your terms and conditions?
Can we book for just one night?
I’m afraid all our bookings are for a minimum of 2 nights, due to the costs involved of staffing and delivery.
What is a damage deposit and when/how will it be refunded?
Is there a minimum number of tents I need to book?
We operate a minimum booking of 5 bell tents however, if your event is within a 30 mile radius of our base (postcode) we are able to cater for smaller bookings.
Can we have a campfire?
What do I need to think about if I book a bell village for my party?